Program Associate, Promotions (Level 3)


 Job Title: Program Associate, Promotions (Level 3)


Job ID: 2454294 | ASSPL - Karnataka

Location: Bengaluru, KA, IND

Description:

We are seeking a dedicated Program Associate to oversee promotions programs. Join our dynamic, high-performing team focused on learning and analytics. Together, we aim to achieve outstanding results while enjoying the journey and creating history.

Key Responsibilities:

1. Establish robust communication channels across all levels, define clear expectations, provide regular status updates, and drive growth-oriented strategies.

2. Lead critical improvement initiatives and projects, including driving new product launches and extending partnerships through collaboration with business development and onboarding teams.

3. Collaborate with sellers and business units to enhance operational aspects, ensuring an exceptional consumer experience.

Analytical Focus:

1. Conduct in-depth business analysis, providing regular executive-level reports and identifying future opportunities.

2. Propose recommendations and action plans based on data-driven insights.

Additional Responsibilities:

1. Work closely with partner teams to identify and address problem areas.

2. Identify defects in business inputs and develop processes to uncover root causes and rectify errors.

3. Prioritize program requirements and facilitate consensus-building across cross-functional teams.

4. Collaborate with internal teams to identify and resolve root causes promptly.

5. Drive resolution of operational tickets with direct impact on sellers.

6. Collect and analyze seller feedback to generate improvement suggestions for the seller experience, working closely with the Product Manager for solutions.

7. Create dashboards to streamline operations.

Basic Qualifications:

- Bachelor's degree

- Proficiency with Microsoft Office suite

Preferred Qualifications:

- Experience in e-commerce, digital marketing, customer service delivery, or digital sales.

Apply now

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